Frequently Asked Question

Learn about us from the FAQ!

Firstwave International Certifications Pvt. Ltd. is a management system certification body that is currently in the process of obtaining accreditation from the National Accreditation Board for Certification Bodies (NABCB). Our mission is to provide impartial, transparent, and globally recognized ISO certifications that help organizations demonstrate compliance, improve operational efficiency, and gain stakeholder trust.

  • NABCB stands for the National Accreditation Board for Certification Bodies in India.

  • It is a constituent board under the Quality Council of India (QCI), responsible for accrediting Certification Bodies (CBs) that provide management system certifications.

  • Importance: NABCB accreditation assures that the CB follows impartial, competent, and globally recognized practices under the International Accreditation Forum (IAF) framework. This increases the international credibility of your organization’s ISO certificates.

  • Firstwave is currently in the process of obtaining accreditation with NABCB.

  • During this phase, our website and services are dedicated to meeting the stringent accreditation requirements, ensuring we align with ISO/IEC 17021-1 and other relevant guidelines.

  • Inquiry & Application: Contact us via our Contact Us page. We’ll send you an application form to gather details about your management system’s scope, size, and complexity.

  • Proposal & Contract: Based on the application, we provide a tailored proposal outlining audit duration, fees, and contractual terms.

  • Stage 1 Audit: A preliminary review of your documentation and readiness for the main assessment.

  • Stage 2 Audit: A thorough on-site (or remote) evaluation of your management system’s implementation and effectiveness.

  • Certification Decision: An independent review panel makes the final decision, ensuring impartiality.

  • Certificate Issuance: Upon successful compliance, you receive a certificate valid for three years (subject to surveillance audits).

  • Application: You share basic details of your management system scope.

  • Proposal: We provide an audit plan, duration, and fee structure.

  • Stage 1 Audit: A preliminary review of documentation and readiness.

  • Stage 2 Audit: On-site or remote evaluation of your system’s effectiveness.

  • Certification Decision: An independent panel confirms compliance.

  • Certificate Issuance: Valid for three years, subject to surveillance audits.

  • Impartial & Transparent: We strictly adhere to ISO/IEC 17021-1, ensuring unbiased audit decisions.

  • Expert Audit Teams: Our auditors bring deep knowledge in ISO standards and industry best practices.

  • Global Recognition: Upon finalizing NABCB accreditation, our certifications will be recognized under the IAF framework.

  • Efficient Turnaround: We plan audits effectively to balance thoroughness with minimal disruption.

Firstwave is in the process of obtaining NABCB accreditation, which falls under the International Accreditation Forum (IAF). Once complete, our ISO certificates will carry global acceptance, enabling clients to confidently showcase compliance in international markets.

Firstwave is a Certification Body and, to maintain impartiality, does not provide direct consultancy services. However, we may organize awareness sessions or general workshops to help clients understand the requirements of an ISO standard. These do not interfere with our role as an unbiased auditing provider.

  • Surveillance audits are periodic checks (usually annually) to confirm your management system continues to meet the ISO standard.

  • They are shorter than the initial certification audit but still vital for maintaining the validity of your certificate.

  • Recertification occurs near the end of the three-year certification cycle.

  • A comprehensive audit (similar in scope to Stage 2) ensures your system has evolved with organizational changes and continues to comply with the standard.

  • Once NABCB accreditation is finalized, Firstwave’s ISO certificates will be recognized under the IAF Multilateral Recognition Arrangement (MLA), giving them international acceptance.

  • This global recognition ensures your customers, partners, and regulators worldwide acknowledge the legitimacy of your ISO certification.

  • Cost Factors: Certification fees depend on the standard selected, organizational size, number of sites, and audit duration.

  • Transparent Quotes: We provide a detailed proposal outlining audit days, surveillance schedules, and total fees.

  • Payment Terms: Typically, an initial deposit is due before Stage 1, with the balance payable before certificate issuance.

  • Flexible payment options (e.g., bank transfer, corporate checks) are available based on mutual agreement.

  • Our auditors will document the non-conformities (minor/major) in an audit report.

  • You’ll be required to correct or rectify the issues within a specified timeframe.

  • We offer guidance on addressing non-conformities without compromising impartiality.

  • We uphold a strict impartiality policy ensuring that auditing personnel are independent from consulting or operational conflicts.

  • Our governance includes an impartiality committee with external members to oversee risk assessments and ensure unbiased certification decisions.

  • As a Certification Body, Firstwave does not provide direct consulting to avoid conflicts of interest.

  • However, we may offer general training programs or informational workshops on understanding the ISO standard requirements.

  • These sessions are strictly for awareness and do not compromise our impartial certification stance.

  • We provide ongoing communication to remind clients of surveillance and recertification timelines.

  • We share updates on any major ISO revisions or new regulatory requirements that may affect your certification.

  • Our team remains available for clarifications on audit findings or standard interpretations as they relate to maintaining certification.

  • Competitive Turnaround Times: We structure audits efficiently without compromising thoroughness.

  • Emerging Markets & Niche Industries: Our auditors are trained to handle cutting-edge sectors like IT security, privacy management, and specialized manufacturing processes.

  • Global Recognition: Upon our NABCB accreditation, your certificates carry worldwide IAF recognition.

  • Expert Team: Led by seasoned Lead Auditors with extensive knowledge of ISO standards in multiple domains.

  • Yes. We routinely plan integrated audits to reduce disruption and provide a holistic evaluation of your management systems.

  • We announce major updates via our Blog/News page and email notifications to existing clients.

  • Our site will reflect any scope expansions or changes in accreditation upon official confirmation.

  • Our Impartiality Policy, Legal Disclaimers, and NABCB references are available in the Use of Certification Marks and Legal & Compliance sections of our website.

  • This documentation outlines how we ensure objectivity, confidentiality, and compliance with ISO/IEC 17021-1.

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