Terms & Conditions

Introduction

These Terms & Conditions (“Terms”) govern your use of the Firstwave website, certification services, and any associated platforms. By engaging our services, you accept these Terms in full.

Scope of Services

  • Certification Services: Firstwave provides third-party audit and certification services in compliance with ISO/IEC 17021-1, NABCB requirements, and other relevant standards.
  • Impartiality Statement: We uphold strict impartiality and confidentiality in our auditing activities. Our auditors and decision-makers are functionally independent of any consultancy services.

User Obligations

  • Accurate Information: You agree to provide complete and accurate details when applying for certification or using our services.
  • Compliance: You must comply with applicable Indian laws, NABCB rules, and the stipulations of relevant ISO standards.
  • No Unlawful Use: You shall not use our website or services for illegal, fraudulent, or unauthorized activities.

Intellectual Property Rights

  • Ownership: All content, trademarks, and logos on our site—unless stated otherwise—are owned or licensed by Firstwave.
  • Restrictions: You may not reproduce, distribute, or modify any content without express written permission from Firstwave.

Limitation of Liability

  • Website Usage: Firstwave is not liable for any direct, indirect, or consequential losses arising from the use of or inability to use our website.
  • Certification: While Firstwave conducts assessments and audits diligently, obtaining and maintaining certification also depends on client compliance and corrective actions.
  • Indemnity: You agree to defend and hold Firstwave harmless against any claims or damages resulting from your breach of these Terms.

Modification & Termination

  • Changes: Firstwave may update these Terms periodically. Continued use of the site or services implies acceptance of the revised Terms.
  • Termination: We reserve the right to terminate or suspend access to any user or client who violates these Terms or relevant accreditation rules.
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