Introduction
These Terms & Conditions (“Terms”) govern your use of the Firstwave website, certification services, and any associated platforms. By engaging our services, you accept these Terms in full.
Scope of Services
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Certification Services: Firstwave provides third-party audit and certification services in compliance with ISO/IEC 17021-1, NABCB requirements, and other relevant standards.
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Impartiality Statement: We uphold strict impartiality and confidentiality in our auditing activities. Our auditors and decision-makers are functionally independent of any consultancy services.
User Obligations
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Accurate Information: You agree to provide complete and accurate details when applying for certification or using our services.
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Compliance: You must comply with applicable Indian laws, NABCB rules, and the stipulations of relevant ISO standards.
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No Unlawful Use: You shall not use our website or services for illegal, fraudulent, or unauthorized activities.
Intellectual Property Rights
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Ownership: All content, trademarks, and logos on our site—unless stated otherwise—are owned or licensed by Firstwave.
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Restrictions: You may not reproduce, distribute, or modify any content without express written permission from Firstwave.
Limitation of Liability
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Website Usage: Firstwave is not liable for any direct, indirect, or consequential losses arising from the use of or inability to use our website.
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Certification: While Firstwave conducts assessments and audits diligently, obtaining and maintaining certification also depends on client compliance and corrective actions.
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Indemnity: You agree to defend and hold Firstwave harmless against any claims or damages resulting from your breach of these Terms.
Modification & Termination
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Changes: Firstwave may update these Terms periodically. Continued use of the site or services implies acceptance of the revised Terms.
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Termination: We reserve the right to terminate or suspend access to any user or client who violates these Terms or relevant accreditation rules.